Who we are
We’re experienced user researchers. We’re veterans in the UX field. We’ve been doing usability research for decades. We bring our business and academic backgrounds together to provide practical, research based solutions to every project.
We believe in the value of small studies when the right strategies are applied to get actionable results.
We believe in iterative usability testing studies where user experience research is built into the development timeline.
We believe in quick, targeted user research to support an agile development process.
What we do
Our strategy is to get involved with you, your product, and your users. We listen to what you need, advise you on what will work best to get the right answers, and then work with you to employ the right tools to unlock your users’ experience.
We can provide turnkey solutions or expertise in whatever area of user research your team needs, such as moderating usability testing sessions, participant recruiting, data analysis of findings from automated tools, and more.
We can also provide custom training for your team on our proven UX methods and more.
How we do it
Our work with companies large and small—from Fortune 50 to startup— provides us with the ability to recommend the method that scales to your project and budget.
One size does not fit all. That’s why it’s so important to select the right research tool or combination to get the right results. We have expertise in a full array of tools to uncover your users’ experience.
What’s in our UX toolkit? Everything from in-home visits to card sorting, usability testing, eye tracking, diary studies, customer journey mapping workshops, expert reviews, surveys, focus groups, and more.