UX Firm Privacy Policy

Last Updated: October 13, 2025


Your privacy is important to us. This Privacy Policy explains how UX Firm ("we," "us," or "our") collects, uses, shares, and protects your information when you visit our website, uxfirm.com (the "Site"), or use our services.


By accessing our Site or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect include:

  • Personal Information: This is information that can be used to identify you personally. We collect it when you voluntarily provide it to us, such as when you fill out a contact form, request a consultation, or subscribe to our communications. This may include:
  • Name
  • Email address
  • Phone number
  • Company name and job title


  • Non-Personal Information: This is information that does not directly identify you. We automatically collect this data when you interact with our Site. This may include:
  • Browser type and version
  • Operating system
  • IP address
  • Pages you visit on our Site
  • Time and date of your visit
  • Time spent on those pages and other diagnostic data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To deliver the UX research and consulting services you request and manage our client relationships.
  • To Communicate With You: To respond to your inquiries, send you project updates, provide customer support, and share information about our services that may be of interest to you.
  • For Analytics and Improvement: To understand how users interact with our Site, monitor usage trends, and improve the Site's functionality and user experience.
  • For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Service Providers: We may share your information with trusted third-party companies that help us operate our business, such as website hosting, data analysis, and email delivery services. These providers are obligated to protect your information and are not permitted to use it for their own purposes.
  • For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.


4. Data Security

We are committed to protecting your information. We implement a variety of administrative, technical, and physical security measures designed to safeguard your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

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